7e77 bd Privacy Policy
This document explains in detail how we collect, store, and protect the personal information you provide when using the 7e77 bd platform.
Why This Policy Applies
7e77 bd treats the protection of your personal information as its highest priority. This Privacy Policy ("Policy") sets out what information is collected about you when you use the 7e77 bd platform — including the website, mobile application, and related services — how that information is used, and what your rights are.
By registering on this site or continuing to use it, you are considered to have agreed to the terms of this Policy. To learn about the general terms of using the platform, please read our Terms and Conditions, which cover account management, bonuses, and other matters in detail.
This Policy has been prepared in accordance with the laws of Bangladesh and applicable international data protection standards. If you are under 21 years of age, you are not eligible to use this platform and should not provide any information.
What Information We Collect
1.1 Registration and Identity Information
When you open an account with 7e77 bd, we collect the following information:
- Full name, date of birth, and gender
- Valid national ID card or passport number (for identity verification)
- Mobile number and email address
- Current address
- Username and password (stored in encrypted form)
1.2 Financial Transaction Information
To process deposits and withdrawals, we collect your payment method details, such as your bKash, Nagad, Rocket, or Upay account number and bank account details. Complete financial details are never stored directly on our servers — they are processed through a secure payment gateway.
1.3 Technical Information Collected Automatically
When you use the platform, certain information is recorded automatically:
- IP address and device identifier information
- Browser type and operating system
- Login time, session length, and page visit information
- Information obtained from cookies and similar tracking technologies
- Geolocation data (up to country level)
1.4 Gameplay and Activity Information
We securely store betting history, game results, bonus usage, VIP point progress, and records of all transactions within the account. This information is essential for responsible gaming monitoring and resolving account disputes.
Purpose of Using Information
7e77 bd uses collected information only for the following legitimate purposes:
- Account management: Handling registration, verification, login, and account security.
- Service delivery: Processing gameplay, betting, deposits, and withdrawals.
- Customer support: Answering your questions and resolving issues via live chat and email.
- Fraud prevention: Identifying suspicious activity and preventing multiple accounts.
- Responsible gaming: Monitoring your playing patterns to identify potential issues.
- Marketing communications: Sending relevant offers and updates with your consent.
- Legal compliance: Maintaining records as required by applicable law.
We do not sell your information to any third party. Your personal information is not shared with anyone for advertising purposes.
Information Sharing and Disclosure
7e77 bd may share information with third parties on a limited basis in specific circumstances:
3.1 Service Provider Partners
The minimum necessary information is shared with trusted organisations we work with for payment processing, technical infrastructure, and customer support. These organisations are bound by strict confidentiality agreements.
3.2 Legal Obligations
Information may be disclosed in accordance with lawful orders from legal authorities in Bangladesh or internationally. This includes investigations into financial crimes, anti-money laundering requirements, or court orders.
3.3 Corporate Changes
If there is any change to the business structure — such as a merger or acquisition — information may be transferred to the new entity after users have been notified.
Outside the three cases above, your information is not shared with anyone without your permission.
Our Approach to Data Security
7e77 bd applies industry-standard technical and organisational measures to protect your information:
- SSL encryption: All data transfers on the website and app are protected by 256-bit SSL encryption.
- Password hashing: Your password is never stored directly — only a one-way cryptographic hash is kept.
- Access control: Only authorised staff can access specific information on a need-to-know basis.
- Firewall and intrusion detection: Automated security monitoring runs at the server level.
- Regular security audits: Periodic reviews are conducted by third-party security specialists.
- Two-step verification (OTP): Mobile OTP verification applies to sensitive transactions.
However, it is not possible to guarantee complete security on the internet. Keeping your account password confidential and reporting any suspicious activity to us is also important for your own protection.
Cookies and Tracking Technologies
5.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. 7e77 bd uses cookies for the following purposes:
- Essential cookies: Keeping login sessions active and maintaining security.
- Performance cookies: Identifying website loading speed and errors.
- Preference cookies: Remembering your language and display settings.
- Analytics cookies: Analysing overall user behaviour to improve services.
5.2 Managing Cookies
You can disable cookies from your browser settings. However, disabling essential cookies may cause login and some core services to not work properly.
Data Retention Period
7e77 bd retains your information for as long as necessary:
- Active accounts: All information is retained for as long as the account remains active.
- Closed accounts: After an account is closed, information required to meet legal and regulatory obligations is kept for the specified period.
- Transaction records: Financial transaction information may be retained for an extended period in accordance with legal time limits.
- Marketing data: Marketing-related information is deleted when you withdraw your consent.
Once the necessary period has passed, information is securely deleted or anonymised.
Your Rights and Controls
As a 7e77 bd user, you have the following rights:
7.1 Right to Access
You can submit a request to us at any time to find out what information we hold about you and how it is being used.
7.2 Right to Correction
You have the right to request correction of any inaccurate information. Some information can be updated directly from account settings.
7.3 Right to Deletion
Where there is no legal obligation to retain it, you may request that your account and information be deleted. However, if there are active bonuses or ongoing transactions, this process may take some time to complete.
7.4 Right to Opt Out of Marketing
You can stop receiving marketing emails or messages at any time. To do so, update your account settings or contact customer support.
7.5 Data Portability
You have the right to request a structured digital copy of your information.
To exercise these rights, contact our customer support team. On the Responsible Gaming page you will also find tools to set playing limits and self-exclude, which work alongside data protection to support your overall wellbeing.
International Data Transfers
7e77 bd may use servers in various countries to provide its services. Your information may be stored or processed outside Bangladesh. In such cases, we ensure that the data protection standard, wherever your information goes, is equivalent to or higher than this Policy.
For international data transfers, we follow applicable legal agreements and protection mechanisms.
Protection of Minors' Data
All services of 7e77 bd are intended solely for individuals aged 21 and above. We do not knowingly collect any information from minors.
If we become aware that we hold information belonging to a minor, that account will be closed immediately and the information deleted.
If a parent or guardian believes their child has used this platform, please notify our support team without delay.
Policy Changes and Updates
7e77 bd may revise this Privacy Policy from time to time. For significant changes, we will notify you by email or through a notice on the platform.
Continuing to use the platform after a change is made will be taken as acceptance of the updated policy. We therefore recommend reviewing this page regularly. You can also visit our About Us page to learn more about the platform and its services.
You can see when this policy was last changed by checking the "Last Updated" date at the top of the page.
Contact and Complaints
If you have any questions, requests, or complaints about this Privacy Policy, please contact our support team. We provide service in both Bengali and English, 24 hours a day, 7 days a week.
Live Chat Support
Contact us directly through the live chat option on the platform — available 24/7.
Email Support
For formal data protection requests, send an email with the subject line "Privacy Request". We aim to respond within a reasonable time.